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Client Support
How can we help you today?
If we currently support your business through our Website Support or Social Media Support Plans, this page will allow you to submit requests for website and/or social media support.
Don't have a service plan? View our price guides:
Website Support
Social Media Support
Design Support
For all general Website Updates including additions, deletions, new pages, new banners, etc.
For updates to the Blog or News section of a website, specifically. Collects the necessary details to complete a Blog/News Post Update.
For all Social Media Post Requests. Collects the necessary details to create Social Media Posts.
For Social Media Post Requests to be run as paid ads or boosted posts (ex. advertising events with a goal of boosting attendance). Collects the necessary details to create paid Social Media Campaigns.
Need additional Design Support not included in your plan? Request new designs, whether website & social media design, graphic design & branding, or photography.
Request a quote for a new design job that may not be covered under your Website Support or Social Media Support Plans.
For updates to the Event page of a website, specifically. Collects the necessary details to add a new Event.
Includes updates to the Store/Shop section of a website, specifically. Collects the necessary details to add new Store Products.
Includes updates to the Photo Album section of a website, specifically. Collects the necessary details to add a new Photo Album.
Why use the support page?
Our support page request forms act as guides to ensure we receive the necessary information needed to complete support requests. This saves our clients valuable time (by decreasing emails) and money (by cutting down on monthly plan overages) while also ensuring we're able to fulfill requests as quickly as possible by having all of the necessary details at the time the request is made.
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